Refund policy

We want you to be fully satisfied with your purchase from Srender.

Return & Exchange Period

Customers may request a return or exchange within 7 days of receiving the order.

Conditions

To be eligible for a return or exchange:

  • The item must be unused and unworn

  • Original tags must be attached

  • Item must be returned in original packaging

  • Proof of purchase must be provided

Non-Returnable Items

The following items are not eligible for return:

  • Discounted or sale items

  • Final clearance products

  • Items damaged after delivery

Exchange

Exchanges are subject to product availability. If the requested size or item is unavailable, a refund or store credit may be offered.

 

 

REFUND POLICY

Once the returned item is received and inspected:

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be issued to the original payment method

Important Notes

  • Shipping charges are non-refundable

  • If the item received was defective or incorrect, Srender will cover the return shipping cost.