Refund policy
We want you to be fully satisfied with your purchase from Srender.
Return & Exchange Period
Customers may request a return or exchange within 7 days of receiving the order.
Conditions
To be eligible for a return or exchange:
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The item must be unused and unworn
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Original tags must be attached
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Item must be returned in original packaging
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Proof of purchase must be provided
Non-Returnable Items
The following items are not eligible for return:
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Discounted or sale items
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Final clearance products
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Items damaged after delivery
Exchange
Exchanges are subject to product availability. If the requested size or item is unavailable, a refund or store credit may be offered.
REFUND POLICY
Once the returned item is received and inspected:
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Approved refunds will be processed within 5–7 business days
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Refunds will be issued to the original payment method
Important Notes
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Shipping charges are non-refundable
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If the item received was defective or incorrect, Srender will cover the return shipping cost.